Contact
PRIESSNITZ Unternehmensberatung KG provides support for Beans Club. Email: support@beansclub.app. Include the app version, iOS version and a short description, but never send passwords or payment details.
Signed-in users may also submit bug reports and suggestions directly in the app.
Account and privacy
Password changes, linked sign-ins, data export and account deletion are available in Settings. Account deletion requires two confirmations. Privacy requests may also be sent by email.
Purchases
Use “Restore Purchases” in the subscription screen if an Apple purchase is missing. Refunds are processed through Apple under the App Store terms. Do not email complete receipts containing private payment details.
Security and illegal content
Report vulnerabilities confidentially by email and do not exploit them publicly. Community content can be reported in context; urgent legal concerns may also be emailed.